Support and dispute mediation

published on:2016-12-28 17:31:47Updated on:2016-12-28 17:28:01

All questions and requests can be supported by the customer service team and can submit questions for help center. We also have social media accounts such as WeChat groups that can help us better respond to advisory requests from around the world.

If there is a dispute between the buyer and seller, the BitcoinWorld team will process the complaint according to the terms of service. Our customer support staff will handle the dispute as soon as possible during the normal working hours at Beijing time.

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